In an attempt to streamline pothole complaints and their quick resolution, the Brihanmumbai Municipal Corporation (BMC) has launched yet another mobile application, Pothole Quickfix. The application was launched in the first week of June and is now available for download for all citizens of Mumbai.

The BMC typically monitors pothole complaints that citizens submit via social media and through the local ward office’s control rooms. However, over the past few years, the civic body has frequently developed new digital portals or mobile applications in an attempt to streamline citizens’ complaints.

In 2019, BMC launched a digital portal called ‘My BMC Pothole Fixit’, which was also used by the civic body during the monsoon season of 2024 to enable citizens to register complaints about potholes. In 2014, the ‘MCGM 24X7’ mobile application was launched to monitor roads, and in 2011, the ‘Voice of Citizens’ digital portal was launched to connect with citizens for pothole complaints.